Team Dispatch Pro

Team Dispatch Pro allowed a national service provider to identify resources, consolidate planning of service calls, and mobilize it's engineering workforce. Appointments and schedules are posted for each engineer on the web for easy but secure access from any location, eliminating telephone-tag for schedules. Email notification of job completion shortens invoice turnaround. Web entry of hours and expenses eliminates all double-entry and saves hours of work every week. All billing and expenses are imported into legacy databases via one-button synchronization.

field services

“Implementing Team Dispatch Pro was the most progressive initiative accomplished during the restructuring of the Breaker BDU at Grand Eagle.”

Grand Eagle Regional Manager